Terms and conditions & informed consent

Last updated August 2026. These terms apply to appointments and services booked through this site. Your acceptance of them is your informed consent, as set out below.

Who you are contracting with

These services are provided by Spiritinspiredhealing Ltd, a company registered in England and Wales, company number 13651475. Registered office: 7/8 Avon Reach, Monkton Hill, Chippenham, Wiltshire, SN15 1EE, United Kingdom. Andy and Jayne Porter are the people you will deal with.

Aims and objectives

The primary objective of this procedure is to give aid and assist you in relieving the distress that you or a person close to you may be experiencing due to any spiritual based problem, this could be from a discarnate spirit entity, negative entity, including dark force entities (DFE), inter-dimensional species, alien, curses, hexes or earthbound spirit (EB).

Method employed

The method of intervention employed is the Remote Psychic Surgery method. For the remote method Andrew Porter connects with his spirit guide “Chen” and the spiritual clearing procedure is conducted from a distance by telepathic and clairvoyant means. All spiritual work is conducted beyond the physical boundaries of time and space. You, therefore, will not be aware when the procedure is performed and there will be no need for the client to be in any particular place at any particular time. You will be sent a report after the procedure and the appointment has been completed. The remote method is ideal for clients who are below the age of consent and for those who are too incapacitated or too ill to give consent or are detained within mental health institutions. All clients are sent a copy of their report in written format.

Definitions of terms used

The person who is the subject of the remote Psychic Surgery procedure is referred to as the recipient. The person requesting the procedure and taking responsibility for the payment of fees is referred to as the client.

Payment of fees

The fees for the services offered are detailed on the booking pages. The method of payment is through Stripe, PayPal, bank payment and Bitcoin. No other payment method is currently available. If you are unable to make payment from your location, then perhaps you can enlist the aid of someone who can. When payment has been successfully completed, your appointment will be entered into the calendar schedule.

Confidentiality and anonymity

Your appointment and case are automatically allocated a unique case file number, and all personal information is treated with the strictest confidentiality and anonymity. You and all members of your family are assured of absolute anonymity and privacy, and under no circumstances whatsoever will your name or any other personal information be disclosed or revealed in any form for any purpose whatsoever.

Our web forms do store information you submit to us on our own web servers, and also email us with your enquiry directly. For additional security, all information submitted via this website is encrypted in transit.

Protection and welfare

Your welfare and that of the referred client or recipient are of the utmost importance, and you may be assured that all means will always be taken for your spiritual protection during the procedure.

Informed consent

Your acceptance of these terms and conditions is an acknowledgement that you give your informed consent, either on behalf of yourself or a client of your own if you are a medical practitioner or another therapist, or for a friend or family member. If you are acting on behalf of someone who is not able to give their own informed consent for any reason then, as the referrer, you agree to take full responsibility for requesting the intervention on their behalf, and you therefore agree to the terms and conditions contained herein and for the payment of any fees.

Email marketing

By booking our services, you consent to your data being securely added to our email and reporting database, which is essential to the running of the business. This allows us to send you session reports, important updates, and relevant communications regarding your appointments or purchases. Our email campaigns are sent through Mailchimp, which stores your first name, last name and email address on our behalf. Your information will be handled with care, stored securely, and never sold or shared for anyone else’s marketing. You may unsubscribe at any time.

Refund policy

We understand circumstances change, and will happily refund any payment made for an appointment before the appointment date.

For courses and workshops, places are limited. We are unable to refund payments made after a course has started, because the place will have been secured and cannot then be resold.

Cancellations received seven days or more in advance of an event or workshop will be refunded in full.

Limitations of service

• We are not able to offer a 24 hour emergency service.
• We are not able to provide telephone counselling.
• We are not providers of one to one therapy of any kind.
• Cases are entered into our schedule only on receipt of a booking accompanied by the correct advance payment.
• We do not generally work on UK national bank holidays.
• Schedules are updated on the first working day of every week.
• Clients are respectfully asked to exercise a little patience while their case moves up the schedule. Email requests for delivery dates are not acknowledged, in order to save time and administration resources.
• Our service aims to address the spiritual health of the referred recipient only.
• We cannot offer psychological therapy or healing for the physical body.
• Advice for post intervention wellbeing is always given in the report.
• We do not have the resources to provide aftercare or therapy following our intervention.

Your data

• We do not sell your data to anyone, and we do not share it for anyone else’s marketing.
• Any testimonial used on the website has personal data removed and is anonymised.
• This website does not store card details.
• We use a small number of service providers who handle data on our behalf: Calendly for booking, Stripe and PayPal for card payments, and Mailchimp for email campaigns. Each holds only what it needs to do its job, and each has its own privacy policy.

How your information is collected, used and kept is set out in full in the privacy and cookie policy.

Disclaimer

Our practitioners are not medically trained and are therefore not qualified to give medical or psychiatric diagnoses. Although we work with powerful and resourceful spirit guides, we are not able to offer any guarantees, unreasonable expectations or miracle cures. Every individual is responsible for their own choices in lifestyle and habits, and for the development of their own spiritual education and their emotional, psychological and physical wellbeing. We therefore encourage all clients and recipients to take responsibility for their own welfare and to follow any guidance offered in good faith by the spirit guides or the client’s own Higher Self.

This is a spiritual service and not a medical one. What happens varies from one person to the next, so we cannot promise a particular outcome, and we make no claim to diagnose, treat, cure or prevent any medical or psychological condition. Where clients share their experiences on this site, those are their own accounts of what happened for them. They are not a typical result and they are not a promise of what will happen for you. Nothing here is intended to replace advice from a qualified doctor or mental health professional, and we would always encourage you to keep them in the picture.